JCM American Corporation acknowledges the importance of protecting the privacy of JCM-American.com users. The information we collect is used to improve the services we and our subsidiaries offer, to improve our Web Site's content, and, with your permission, to contact you with updates to our web site or other marketing information. However, JCM will not share any information obtained on this site with any other company or sell information obtained on this site to any company or marketing group external to JCM American Corporation and its subsidiaries. Certain areas of JCM-American.com, including but not limited to Member Surveys, Prize Giveaways, RMA Forms, SRA Forms and Customer Service Forms require registration or a password for access. Information obtained from registered users of these areas may also be used for JCM marketing purposes, and cookies may be used in those and other areas, as is described in this policy. Information obtained in these areas may also be used in accordance with agreements governing access to and use of the specific areas, e.g., Member Survey, Contests, etc. In addition, visitors to JCM-American.com may choose to register with JCM-American.com to simplify access to interactive features on JCM-American.com. Data and other information gathered from registered users of JCM-American.com are used to personalize the JCM-American.com experience. JCM-American.com Registration currently provides users with access to non-secure areas of web site from, product and parts information to on-line forms. Other applications may require separate registrations. In the future, JCM may add other features to those accessed through JCM-American.com Registration. For more information on this Privacy Policy, please read below. What information does JCM capture on visitors to its Web site? Does JCM ask for personal information? How does JCM use the information? Will JCM use my information for any other purposes? What happens when I leave JCM-American.com to visit a JCM linked business partner's Web site? Does JCM use cookies? What is a cookie? Can cookies be removed from my hard drive? How do I contact JCM? Additional resources on information privacy What information is captured from visitors to JCM-American.com? The JCM-American.com Web server uses an extended log file format which captures: date and time of visit, refer address (location from which a visitor comes to JCM-American.com), type of Internet browser, and visitor's IP address. (Each computer that connects to the Internet is assigned a unique number, an IP Address, for identification purposes). The log file does not capture a visitor's email address. BACK TO TOP Does JCM ask for personal information? There are currently various areas of JCM-American.com which request personal information. This list may be expanded without notice. In the event that it is expanded additional information may be required. In these areas, your name, address, email address, billing information, and business profile are requested. This information is collected to help us further develop our services, to provide you access to valuable JCM Internet-based information and services, and to assist our customers with those services offered on-line if you elect to use them. In addition, when users register, we collect and analyze Uniform Resource Locators (URL) clickstream. We analyze the site navigation of users in order to improve the JCM-American.com site experience. BACK TO TOP How does JCM use the information? The information helps us identify the type of Web site content our customers value most. We then use this information to improve the Web site and as provided in this policy. We also use this information to send you email notifications about updates to the Web site, products, bulletins, etc. when you give us permission, and to contact you for marketing purposes (again, only if you give us permission). None of the information collected is shared with organizations external to JCM American Corporation and its subsidiaries. BACK TO TOP Will JCM use my information for any other purposes? JCM may periodically send you notices, updates and information about various products and services if you grant JCM your permission to do so. Registering with JCM constitutes your acceptance to receive these updates and notices. Your information will never be provided, in any fashion, to any outside agency, company or other entity. Information is only used internally for JCM American, by JCM American. BACK TO TOP What happens when I leave JCM-American.com to visit a JCM linked Web site? Parts of JCM-American.com, such as JCM's sites in Japan or Australia, consist of products and services hosted by third party businesses. When you leave JCM-American.com to visit one of these sites, the only information transferred to the third party is the fact that you came from JCM-American.com (the refer address). This practice allows the third party to monitor its own Web site traffic, but does not provide them with any information about you. JCM is not responsible or liable for the independent privacy policies of our third party sites. You should consult the privacy policies at those sites to determine how your information may be used. BACK TO TOP Does JCM use cookies? Cookies are used to achieve one goal; to provide JCM with the capability to personalize information for certain segments of its customer base. Cookies must be enabled for the user to store parts for on-line submission. BACK TO TOP What is a cookie? A cookie is a series of data characters that, when programmed into a Web Site, is placed by the Web Server into the browser's application folder on your computer. Once placed onto your machine, the cookie will allow the Web Site to "recognize" you as a unique individual. BACK TO TOP Can cookies be removed from my hard drive? Yes, cookies can be removed from your hard drive. Also, depending on what type of web browser and what browser version you are using, you may be able to change the properties on your cookie file so that cookies are not used or saved. Please check with your browser provider for more information on removing cookies. . However, please note that cookies must be enabled for the user to store parts for on-line submission. BACK TO TOP How do I contact JCM? Our postal address is: JCM American Corporation 925 Pilot Road Las Vegas, NV 89119 (702) 651-0000 (800) 683-7248 Toll Free. We can be reached via email at webmaster@jcm-american.com. BACK TO TOP Additional resources on information privacy. Electronic Privacy Information Center www.epic.org (EPIC) focuses public attention on emerging civil liberties issues relating to the National Information Infrastructure. EPIC Alert www.epic.org/alert is the online newsletter of the Electronic Privacy Information Center in Washington, DC. The newsletter is bi-weekly and covers issues related to privacy and civil liberties in the information age. JCM reserves the right to amend the privacy policy at any time with or without notice. Please check back frequently in the event of changes. Your use of JCM-American.com constitutes your agreement to this Privacy Policy. BACK TO TOP